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Monthly Archives: April 2008

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eGain SSE Contract:

admin April 29, 2008

eGain a provider of multichannel customer service and knowledge management software, today announced that one of the energy companies in the UK has chosen eGain SelfService™. Scottish and Southern Energy Plc (SSE) will use eGain to further develop its customer service strategy, enabling customers to resolve queries through an online portal. Once implemented, eGain will… Continue Reading »

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Oil News
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$200 A Barrel Of Oil:

admin April 28, 2008

The president of Opec, the cartel of oil-producing countries, has given warning that the price of crude could hit $200 a barrel, sparking fears that rising fuel costs will force more businesses into bankruptcy. Chakib Khelil, the Algerian Energy Minister and president of Opec, said that the falling value of the US dollar would continue… Continue Reading »

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Business Gas
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Gas Price Meltdown:

admin April 28, 2008

Britain’s imports of liquefied natural gas have slowed almost to a standstill this year, adding to the pressure on domestic prices, which have already risen by at least 15%. The sharp fall in LNG imports is an embarrassment for the government after heavy spending on the infrastructure needed to boost shipments to compensate for dwindling… Continue Reading »

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UK Smart Meters
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Homes Smart Meter Study:

admin April 25, 2008

The installation of smart meters across the country could cost more than £16 billion, dwarfing earlier industry estimates, according to figures released by the Government yesterday. The £16.1 billion estimate was contained in a preliminary study of the economics of smart metering by Mott Macdonald, the engineering firm. It stands in stark contrast to industry… Continue Reading »

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Oil News
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Oil Price Crisis:

admin April 24, 2008

Unions at a major British oil refinery were due to meet management for talks on a planned strike that drove oil prices to a new record on Monday as a farmers’ union said fuel suppliers had imposed rationing. The 200,000 barrels per day Grangemouth refinery in Scotland was cutting production on Monday ahead of a… Continue Reading »

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