Business Energy Help & Guidance
Practical guides and resources to help UK businesses understand their energy, meters and costs.Whether you need to locate your meter details, understand a charge on your bill, or find out what your rights are as a business energy customer, the guides below have you covered. If you have a specific question not answered here, contact our team directly.
Metering & Bills
Find your meter reference numbers and understand your charges.MPAN Numbers – What is an MPAN number, where to find it on your electricity bill, and why it matters.
MPRN Number – What is an MPRN number and how to locate your gas supply point identifier.
Climate Change Levy Rates – Current CCL rates for gas and electricity, updated each April with HMRC figures.
Business Types Explained
Know your status and the protections that apply to your business.Micro Business – What qualifies as a micro business under energy regulations and what protections apply.
Small Business – Energy rights and switching rules for small business customers.
Green Energy – Understanding green tariffs, REGOs, and what genuinely renewable energy looks like.
Energy Glossary & Terms
Plain-English explanations of energy industry terminology.Energy Glossary – An A, Z guide to energy industry terms, from AMR metering to wholesale markets.
Working With Catalyst
Partnerships, careers and how to raise a concern.TPI Code of Practice – Our commitment to transparent pricing and ethical conduct as a Third Party Intermediary.
Energy Partnerships – Referral and white-label partnership opportunities with Catalyst.
Job Board – Current vacancies and career opportunities at Catalyst.
Complaints Procedure – How to raise a concern and what to expect from our resolution process.